Why We Built Keen Owner
It started with a denied warranty claim and a lesson we'll never forget.
The $2,800 Mistake
We bought a high-end Samsung refrigerator. Fourteen months later, the compressor failed.
The warranty was two years. We were well within coverage. We filed a claim.
Samsung asked for proof of purchase. Simple enough, right?
We couldn't find the receipt anywhere. Not in email. Not in the filing cabinet. Not in the photos on our phone. We searched for hours.
Claim denied.
We paid $2,800 out of pocket for a repair that should have been completely free. All because we couldn't find a single piece of paper.
We Tried Everything
After that experience, we tried to get organized. Really tried.
Spreadsheets got abandoned after a week. Too tedious to maintain.
Google Drive folders became a mess. Files named "receipt_final_v2_ACTUAL.jpg" in nested folders we forgot existed.
The Notes app on our phone was impossible to search. Good luck finding "that warranty thing from Best Buy" six months later.
There had to be a better way.
What We Built
Keen Owner is the tool we wish we'd had.
Every receipt. Every warranty. Every maintenance schedule. All in one place, searchable, with automatic reminders before warranties expire.
Add an item in 30 seconds. Snap the receipt. Set the warranty dates. Assign it to a room. Done. When that warranty is about to expire, you'll know — and you'll have the proof of purchase ready to go.
No more digging through email. No more filing cabinets. No more $2,800 surprises.
What We Believe
Your home is your biggest investment. You should be able to track everything about it without a degree in data management.
We believe organizing your home should be as simple as taking a photo. That warranty tracking shouldn't require a spreadsheet. That maintenance reminders should just show up when you need them.
We built Keen Owner to be the simplest, most reliable way to protect what you own.